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Summary: | Cannot login to Plugin Portal | ||
---|---|---|---|
Product: | updatecenters | Reporter: | Jiri Kovalsky <jkovalsky> |
Component: | Pluginportal | Assignee: | issues@updatecenters <issues> |
Status: | RESOLVED FIXED | ||
Severity: | blocker | CC: | dbotterill, jpirek, mkhramov |
Priority: | P1 | ||
Version: | 6.x | ||
Hardware: | PC | ||
OS: | All | ||
Issue Type: | DEFECT | Exception Reporter: |
Description
Jiri Kovalsky
2009-10-06 09:50:55 UTC
To affected users: Do not change your passwords or have them reset -- your passwords are not the cause for this problem. Jan Pirek wrote: "I can now ping, nslookup to netbeans.org from the pluginportal, anyway when I tried to log in it does not work for me. I am afraid I can't do anything more with plugin portal then this sysadmin stuff. Can you David check the logs to see if the login routine gets to the nb.org or if it still hangs?" (cc:ing David) OK, the incorrect DNS setup was fixed and the Plugin Portal application has been restarted. The login is now working correctly. Thanks Honzo & David for your prompt investigation and help! |