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Created attachment 104790 [details] what I see In Windows 7 (64-bits) running inside of Parallels on OS X, I am unable to install 7.0 or uninstall 6.9. The installer window is blank. So is the window that pops up when I try to close the window (see attached). Other apps install and uninstall just fine. What fonts are you trying to use?
*** Bug 168057 has been marked as a duplicate of this bug. ***
This is perhaps not the same issue as my other bug. There I saw fonts. Now I see nothing. And I have seen no suggestions for how to fix this or work around this.
We tried to run the installer (latest dev build) on Win 7 inside Parallels and the installation successfully passed. What build are you trying to install? And what JDK do you have installed? Please run the installer with --verbose and attach the output.
I have the latest jdk (23). The log file I made using --verbose was empty. The installer never really gets started. It is waiting for my first user input, but there is no place to give it. The uninstaller for the previous jdk has the same issues.
> The log file I made using --verbose was empty. That's weird since the output should at least contain messages from the launcher (just before java is even started)
Created attachment 104923 [details] nothing in --verbose The window that says "Configuring installer" works properly.
i am sorry, it needs to be: netbeans-7.0beta... --verbose > out.txt And attach the 'out.txt' file.
I did that the first time. The log file I made was empty. But if I kill the installer, the file might not get closed properly.
C:\Users\jar\Downloads\NetBeans>.\netbeans-7.0beta-ml-windows.exe --verbose >ins tall.log C:\Users\jar\Downloads\NetBeans>dir Volume in drive C has no label. Volume Serial Number is E8BB-1CC8 Directory of C:\Users\jar\Downloads\NetBeans 01/12/2011 09:36 AM <DIR> . 01/12/2011 09:36 AM <DIR> .. 01/12/2011 10:13 AM 0 install.log 01/07/2011 10:53 AM 269,491,117 netbeans-7.0beta-ml-windows.exe 2 File(s) 269,491,117 bytes 2 Dir(s) 76,039,983,104 bytes free C:\Users\jar\Downloads\NetBeans>dir Volume in drive C has no label. Volume Serial Number is E8BB-1CC8 Directory of C:\Users\jar\Downloads\NetBeans 01/12/2011 09:36 AM <DIR> . 01/12/2011 09:36 AM <DIR> .. 01/12/2011 10:13 AM 0 install.log 01/07/2011 10:53 AM 269,491,117 netbeans-7.0beta-ml-windows.exe 2 File(s) 269,491,117 bytes 2 Dir(s) 76,309,340,160 bytes free C:\Users\jar\Downloads\NetBeans>
Please run netbeans-7.0beta-windows.exe --verbose --output out.txt
Created attachment 104927 [details] output file And, I think I briefly see a GUI when the window appears, but it disappears instantly.
And java is there: C:\Users\jar\Downloads\NetBeans>java -version java version "1.6.0_23" Java(TM) SE Runtime Environment (build 1.6.0_23-b05) Java HotSpot(TM) Client VM (build 19.0-b09, mixed mode, sharing) C:\Users\jar\Downloads\NetBeans>
I thought it might be the PATH to the jdk. It was wrong, but I fixed it: C:\Users\jar>PATH PATH=C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program File s (x86)\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Parall els\Parallels Tools\Applications;C:\Windows\system32;C:\Windows;C:\Windows\Syste m32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Comm on Files\Teleca Shared;C:\Program Files (x86)\GNU\GnuPG\pub;C:\Program Files (x8 6)\Java\jre6\bin;C:\Program Files (x86)\Windows Live\Shared;"C:\Program Files (x 86)\Java\jre6\bin";"C:\Program Files (x86)\Java\jdk1.6.0_23\bin" It still does not work.
Created attachment 104928 [details] I have plenty of free disk space too
I re-downloaded the installer, and still get the corrupted installer message. And, these error messages should be displayed for the user IMHO.
(In reply to comment #15) > I re-downloaded the installer, and still get the corrupted installer message. What messages? Do you mean > Reading value 3/32 : Installer file is corrupted These are irrelevant, AFAIK they just tell you that message #3 has been successfully loaded from Bundle file. In other words tell you the content of the bundle file.
I am sorry, we tried to run the installer in Windows 7 64bit inside Parallels on Mac, but had no problem. I am afraid i cannot help you. You'll have to download the zip (select OS independent ZIP in the Platform combo on the download web page) and unpack it.
I still see this in 7.01 inside of Parallels on Lion. Maybe it is a font issue. What fonts does the installer use?
I had the same problem installing 6.9, 7.0 and 7.1beta on my Notebook (Windows XP). The solution was, to deactivate Hardware Acceleration of my GFX-Card (Nvidia GF FX Go5200) for the duration of the installation. Hope this helps.
I will try that as a workaround, but the Java installer, for example (and every other one) does not do this so I still think this is an installer problem. Installers should do nothing fancy!
I see the same thing here on Windows XP home, nVidia GeForce FX 5600, with 7.2 and the new beta. The installer window is blank, with two empty buttons in the lower right corner, nothing else, so I close it with the X in the upper right corner. When I switch off hardware acceleration, everything works fine. And here too, the Java installers (JRE and JDK) don't need these kind of tricks.
Created attachment 125513 [details] installer windows on windows xp home
Assigned to new owner.