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Bug 256184 - "An error occured while verifying bundled JVM" on Windows Server 2012 R2
Summary: "An error occured while verifying bundled JVM" on Windows Server 2012 R2
Status: REOPENED
Alias: None
Product: installer
Classification: Unclassified
Component: JDK bundle (show other bugs)
Version: 8.1
Hardware: PC Windows 7
: P2 normal with 2 votes (vote)
Assignee: Libor Fischmeistr
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-10-26 14:56 UTC by TheTechFan
Modified: 2016-08-24 09:31 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Exception Reporter:

Attachments
Screenshot of installer error (6.34 KB, image/png)
2015-10-26 14:56 UTC, TheTechFan 		Details
Installer log file (64.40 KB, text/plain)
2016-06-22 13:32 UTC, TheTechFan 		Details
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Description TheTechFan 2015-10-26 14:56:47 UTC 
Created attachment 156979 [details]
Screenshot of installer error

When I try to install Netbeans 8.1 RC2 (either the x86 or x64 version), the installer stops during the "Configuring installer" step and displays an error saying:

> An error occured while verifying bundled JVM.
> Most probably the bundled JVM is not compatible with the current platform.

See attached screenshot.
Comment 1 Libor Fischmeistr 2015-10-29 07:40:36 UTC 
Hi, thanks for the report, please provide more info.

The IDE distribution type.
The installer log - http://wiki.netbeans.org/NBIFAQ#What_information_is_needed_for_a_successful_bug_report.
Comment 2 safknw 2015-11-05 08:02:53 UTC 
I'm getting same error, I'm using windows 7, trying to install 64 bit php version.
I've jre 8 update 60, 32 and 64 bit versions both installed .
Comment 3 voytec 2016-02-01 20:43:38 UTC 
hi,

I have the same issue as

Windows 7 x64

File downloaded: netbeans-8.1-php-windows-x64.exe
The same file on WIndows 10 x64 worked OK.

java -version command returns this:

java version "1.8.0_71"
Java(TM) SE Runtime Environment (build 1.8.0_71-b15)
Java HotSpot(TM) 64-Bit Server VM (build 25.71-b15, mixed mode)
Comment 4 TheTechFan 2016-06-22 13:32:12 UTC 
Created attachment 160129 [details]
Installer log file
Comment 5 TheTechFan 2016-06-22 13:33:03 UTC 
(In reply to Libor Fischmeistr from comment #1)
> Hi, thanks for the report, please provide more info.
> 
> The IDE distribution type.
> The installer log -

This error is still occurring even with the latest nightly installer (netbeans-trunk-nightly-201606220002-php-windows-x64.exe). I am trying to run the x64 PHP installer on Windows 8.1 x64.

I ran the installer with "--verbose --output out.txt" arguments and attached the resulting log file.
Comment 6 TheTechFan 2016-06-22 14:17:36 UTC 
I tried installing the latest JDK (jdk-8u92-windows-x64.exe) before running the Netbeans installer, but I still got the same error and the same log output.
Comment 7 Libor Fischmeistr 2016-08-24 09:31:55 UTC 
Hello,

at the first look, I thing there may be some problem with paths. Your user profile is in win short path ...

As workarround you can use the jdk you have already installed. Just use the switch --javahome when launching jdk installer.